Bronze Package

Cancellation Policy

PAYMENT To secure your booking date, a non-refundable retainer of 20% of the total package price is required at the time of signing this proposal. This retainer ensures your date is reserved exclusively for you and covers initial preparation costs. The remaining balance is due no later than 7 days prior to your event date. Bookings not paid in full by this deadline may be subject to cancellation, with the retainer forfeited. Please note: All retainers are non-refundable and non-transferable. By submitting your retainer, you acknowledge and agree to these terms. Full payment must be received prior to the event date for services to be rendered. DATE CHANGES, CANCELLATIONS & REFUNDS All bookings require a non-refundable retainer of 20% of the total package price to secure the event date. This retainer is applied toward the total balance and is non-refundable under any circumstances. -Cancellations made more than 30 days before the scheduled event date: Client forfeits the 20% retainer but owes no additional fees. -Cancellations made 8–29 days before the event: Client forfeits the 20% retainer and is responsible for 50% of the remaining contract balance. -Cancellations made within 7 days of the event: Client forfeits the 20% retainer and is responsible for 100% of the total rental cost. -Day-of cancellations or failure to provide access/communication: Client forfeits the 20% retainer and is responsible for 100% of the total rental cost. Requests to reschedule must be submitted at least 7 days in advance and are subject to availability. If approved, the original 20% retainer will be applied to the new date.